Services offered by ePages

The ePages online shop software is a service in the cloud. We make it easy for you to integrate ePages shops into your portfolio. Find out more about the full range of services we offer for reselling eShops successfully to your customer base.

Marketing

Promote eShops to your customers

For many years, we have gained experience in selling eShops successfully in over 70 countries worldwide. Our Channel Marketing team is equipped to offer you multiple program options for launching and marketing eShops within your portfolio.

Examples of our services:

  • Optimization of landing pages to increase your conversion rate
  • Creation of special landing pages for your online campaigns (e.g. for acquisition, engagement or upsell)
  • Lifecycle mailings to help your customers get started
  • ePages academy - events for merchants in several locations
  • Simple ecommerce - a free online training for merchants
  • ePages Support Hub - merchants have full access to many resources to help them sell online successfully

Implementation Consulting

For smooth implementation and integration

The ePages Consulting team plans, implements and supports all service provider projects surrounding our software. For service provider projects, our experts offer a detailed product introduction and conduct the integration into the existing system architecture. For ePages system integration partners, they also offer support for migration and upgrade processes, system analysis and performance optimization as well as individual and project-related training.

Implementation Consulting

Application Management

Save time, effort and server capacity

Our software is fully managed, ensuring that all third party integrations such as payment or shipping gateways are always up to date and working.

In addition, we carry out the installation of all security and version updates. This way we keep more than 140,000 eShops running smoothly.

Optionally, we can also provide the hosting of your ecommerce platform on our servers.

Support

For you and your customers

ePages offers a feature-rich eShop solution. With our service provider support, we enable you and your merchants to achieve the full potential of the software. We offer various services to meet your needs for selling eShops successfully to your customer base.

We work hard to align how we can best support you and help you grow your business with eShops. Below there are some of the services we can offer you:

For Service Providers

Right from the start we can support you in delivering your ecommerce service: With our 2nd and 3rd level support, we help your support agents with responding to technical questions from your merchants.

Our experts also assist to solve complex issues related to your shop solution. This service is available during business hours from Monday to Friday 9am to 6pm CET (excluding public holidays).

For your customers

We help your customers to find answers quickly: With a wide range of resources and ecommerce knowledge, we support your merchants with using their ePages shops - video tutorials, ePages Community and Help Center are just a few examples.

Find out more in the ePages Support Hub. Take full advantage of these resources by promoting them via your communication channels.

Design Services

Professional shop design as a service

If your merchants require a more complex or unique design for their shop, the experts from ePages Design Services are there to help. Our web designers know the software best and can create an individual online shop design swiftly.

Make it easy for your customers to realize their desired shop design and offer ePages Design Services within your portfolio. You can either market our design packages as white labelled or simply refer clients to our website.

Additional services for merchants

Furthermore, the ePages Design team offers additional services to help your merchants with their shops on an individual level:

Personal training

With a one-to-one training we help your merchant to get started as an online merchant and hit the ground running with their online shop.

Feature training

We help your customer to make use of the power and potential of the ePages shop solution. In this training, we focus on key features for the shop such as how to manage products or deploy payment and delivery methods.

Consultancy & shop analysis

With our expertise in ecommerce we consult a merchant on an individual level regarding design and the shop usability.

In addition, with an in depth analysis we check the shop carefully to give advice on how the merchant can proceed with the optimization of his shop.

Design Services

Find out more about our eShop solution and let us know how we can help you offer ecommerce to your customer base.